Privacy and Cookies
We may change this policy from time to time by updating this page. You should check this page again to ensure that you are happy with any changes.
Who are we?
We are Divergence Ltd, and our address is 134-146 Curtain Road Studio 210, EC2A 3AR London. Our Company Registration No. 12084034
Information we hold about you
Enquires made via this website by email and any such data included within your message, (such as your email address, name, phone number and enquiry) will be held in our email in-box until such time as deleted, or you request us to do so. If placing an order through our website, we will hold all information you supply to enable us to forfill your order and keep you updated of your order progress or any other issues relating to your order and / or payment, until such time as deleted, or you request us to do so. Payment details including your card details, invoice and delivery address etc will be processed, managed and saved securely in the appropriate manner by our payment provider in accordance with all legal requirements.
If you are subscribed to our Mailing List, we will include your email when we send out important service messages that effect your website, tips and special offers. We use MailChimp to manage this service. You may unsubscribe from receiving such emails at any time by visiting this web page or following the unsubscribe links in the email you received.
How we use your data
We will use the data you provide to enable us to reply to your enquiry and update you with any future issues that may effect the service we provided you with. We will never knowingly share your data with any party.
Links to third party and external websites
Our Privacy and Cookie Notice only applies to our website. We are not liable for third party websites or those we link, or refer you to.
We may use social media websites to promote our services to those to customers who use social media and choose to follow us or in accordance with applicable advertising policies. If you do not wish to see such information, please do not ‘follow’ or ‘like’ our respective social media accounts and adjust your display and social media privacy settings accordingly.
Under the General Data Protection Regulation, (GDPR) you have specific rights in relation to the data we may hold about you. Such rights include, but are not limited to; the right to access information we hold on you, the right to request all data we hold on you is deleted, the right to request any data we hold on you is corrected and the right to be informed of any security breaches that may effect the data we hold on you. If you have any concerns or questions regarding your rights, please email us and we will respond promptly. For a full summary of your rights under the GDPR, please consult the governing body official website.
What are cookies?
Cookies are small text files containing a string of characters that can be placed on your computer or mobile device that uniquely identify your browser or device.
What are cookies used for?
Cookies allow a site or services to know if your computer or device has visited that site or service before. Cookies can then be used to help understand how the site or service is being used, help you navigate between pages efficiently, help remember your preferences, and generally improve your browsing experience. Cookies can also help ensure marketing you see online is more relevant to you and your interests.
What types of cookies does this site use?
There are generally four categories of cookies: “Strictly Necessary,” “Performance,” “Functionality,” and “Targeting.” Our website may include the use of all four categories of cookies. You can find out more about each cookie category below.
Strictly Necessary Cookies. These cookies are essential, as they enable you to move around the Service and use its features, such as accessing logged in or secure areas.
Functionality Cookies. These cookies allow us to remember how you’re logged in, whether you chose to no longer see advertisements, whether you made an edit to an article on the website while logged out, when you logged in or out, the state or history of website tools you’ve used. These cookies also allow us to tailor the website to provide enhanced features and content for you and to remember how you’ve customised the website in other ways. The information these cookies collect may be anonymous, and they are not used to track your browsing activity on other sites or services.
Targeting Cookies. When applicable, we or our advertising partners or other third party partners may use these types of cookies to deliver advertising that is relevant to your interests. These cookies can remember that your device has visited a site or service, and may also be able to track your device’s browsing activity on other sites or services other than ours. This information may be shared with organisations outside our website, such as advertisers and/or advertising networks to deliver the advertising, and to help measure the effectiveness of an advertising campaign, or other business partners for the purpose of providing aggregate Service usage statistics and aggregate Service testing.
How long will cookies stay on my device?
The length of time a cookie will stay on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies will only stay on your device until you stop browsing. Persistent cookies stay on your computer or mobile device until they expire or are deleted.
First and third party cookies
First-party cookies are cookies that belong to this website, third-party cookies are cookies that another party places on your device through our website. Third-party cookies may be placed on your device by someone providing a service for our website, for example to help us understand how our website is being used. Third-party cookies may also be placed on your device by our business partners so that they can use them to advertise products and services to you elsewhere on the Internet.
How to control and delete cookies
Consult your devices instructions for deleting cookies or setting your own cookie rules. Such settings will usually be under Internet or Browsing settings. Note that if you set your browser to disable cookies, you may not be able to access certain parts of our website and other parts of our website may not work properly. You can find out more information cookie settings at third-party information sites, such as www.allaboutcookies.org.